Our 14-day guarantee
Give your pillow from Ergovia Sleep a try. If it does not bring you comfortable rest, you may return it within 14 days for a full refund of the item price.
The promise
You can return any pillow within 14 days of receiving it, no awkward questions asked. Once it gets back to us, we process your refund within 3 business days.
1
14-day returns
Whatever your reason, even if you just changed your mind.
2
Insured delivery
If your parcel is lost or arrives damaged, we send a replacement or refund you on our own dime.
3
Secure payment
Pay by cash when your parcel arrives or via bank transfer, with no card details needed and no upfront card fees.
4
Real support
A real person from our family shop replies from [email protected] within one business day.
How to claim
- Send a short note to [email protected] with your order number included.
- We will send you the return address and reference number within one business day.
- Post the package back to us, and we will confirm your refund as soon as it arrives.
You can read all the details on our Returns policy and Delivery terms pages.